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Mortgage broker document checklist: a complete file on day one

Short answer: Send borrowers one secure link with your application form and a document checklist: photo ID, pay stubs and employment letter, two years of T4s and Notices of Assessment, down-payment bank statements, and the purchase agreement or mortgage statement. They upload from their phone; you get the full file at once and the copy is deleted after you submit to the lender.

The checklist

CategoryDocuments
IdentityGovernment photo ID for each borrower
Income (employed)Recent pay stubs, employment letter, T4s and Notices of Assessment (2 years)
Income (self-employed)T1 Generals, Notices of Assessment, business financials
Down payment90 days of bank statements, gift letter if applicable
PropertyPurchase agreement, MLS listing, property tax bill, condo documents
Renewals / refinancesCurrent mortgage statement or renewal letter

Identity and record-keeping

Mortgage brokers became FINTRAC reporting entities in October 2024 and must verify client identity and keep records. A secure upload collects the documents; verification and the FINTRAC record stay with the brokerage — check FINTRAC's current guidance.

Fewer follow-ups

  • Send co-applicants their own link, so documents and consent stay separate.
  • Use reminders before the link expires.
  • For renewals, send a short renewal review form months before maturity.

General information for Canadian businesses, not legal advice. Laws and professional rules change — check the current version with your regulator or lawyer.

SealDrop sends your clients or patients a secure link to upload documents and fill in forms. Everything is stored in Canada and deleted once you have filed it. SealDrop for mortgage brokers →